Complaints Policy

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

You can download a copy of JRB Healthcare’s Complaints leaflet, Complaint Procedure and print a copy of the complaints form below:

Click here to view our complaints form.

Click here to view our complaints leaflet.